Reliable, Scalable, and Future-Proof Communications Solutions
From system design to consulting, we provide expert services for seamless communication and dispatch operations.
Comprehensive Engineering & Consulting Services
Paragon Technologies, located in the vibrant heart of Dartmouth, NS, at 171 Wyse Road, is a leader in delivering state-of-the-art dispatch and communication solutions. Our commitment to innovation and excellence drives us to provide cutting-edge technologies that streamline operations for businesses of all sizes. With a focus on enhancing efficiency and connectivity, Paragon Technologies stands as a trusted partner for organizations looking to transform their communication infrastructure.
- Customized system designs for diverse industries
- Scalable solutions from small businesses to enterprise-grade networks
- Compliance with industry standards (APCO P25, DMR, NXDN, etc.)
- Complex communiction system designs (2-way radio, microwave, etc.)
Our Services
Two-Way Radio System Design
Expert system design for public safety, transportation, security, and industrial applications.
- Simplex
- Duplex
- Simulcast
- Trunking
- IP-based Networks
Communication Infrastructure Consulting
Strategic guidance on network design, regulatory compliance, and frequency licensing.
- RF Planning
- Coverage Analysis
- Spectrum Management
- Site Surveys
Dispatch & Control Center Solutions
Optimized dispatch workflows using industry-leading platforms.
- On-Premise Dispatch
- Cloud Dispatch
- NG911
- Computer Aided Dispatch (CAD)
- Logging & Recording
Equipment Supply & Dealer Services
Authorized dealer of leading brands with tailored solutions for clients’ needs.
- Dispatch Consoles
- Radio Systems
- Microwave Systems
- Push-To-Talk Systems
Managed Services & 24/7 Support
Ensuring uptime and reliability with proactive support and service agreements.
- Maintenance
- Monitoring
- Remote Troubleshooting
- SLA Contracts
Mission Critical Communication Systems FAQ
What’s the difference between simplex, duplex, and simulcast radio systems?
Radio systems vary in complexity based on how they handle communication flow and coverage:
- Simplex: A direct, one-way-at-a-time communication system. Common in handheld radios (walkie-talkies), where users must take turns transmitting and receiving on the same frequency. Ideal for short-range operations like event management or security teams.
- Duplex: Uses two separate frequencies to allow simultaneous two-way communication, much like a telephone. Found in repeater-based systems where one frequency is used for transmitting and another for receiving, providing extended coverage.
- Simulcast: A network of transmitters broadcasting the same signal simultaneously across multiple locations, reducing dead zones and improving coverage in large areas like cities or counties. Often used in public safety and emergency response applications.
How does cloud-based dispatch improve operations over traditional on-premise systems?
Cloud-based dispatch solutions offer several advantages over traditional on-premise setups:
- Scalability: Quickly scale operations up or down without significant infrastructure investments.
- Remote Accessibility: Dispatchers can operate from anywhere with an internet connection, enabling hybrid or remote work setups.
- Lower Maintenance Costs: No need for expensive on-site hardware; software updates and security patches are handled by the provider.
- Enhanced Redundancy & Reliability: Cloud solutions often come with automatic failover mechanisms, ensuring zero downtime in mission-critical operations.
- Seamless Integrations: Easily integrate with NG911, Computer-Aided Dispatch (CAD) systems, and AI-driven analytics for better situational awareness.
Cloud-based dispatch is ideal for emergency services, security firms, and transportation providers seeking flexibility and reliability.
What factors should be considered when designing a two-way radio network for a business or agency?
Designing a reliable radio network requires careful planning based on the following:
- Coverage Requirements: Define the operational area—whether it’s a single building, a city, or a multi-state region. RF propagation studies help determine the best system architecture.
- Frequency Band & Licensing: Choosing between VHF, UHF, or 700/800/900 MHz bands depends on terrain, building density, and interference levels. Some bands require licensing from regulatory authorities.
- Capacity & Traffic Load: Consider the number of simultaneous users and required channels to prevent congestion. Trunked radio systems can optimize spectrum usage.
- Interoperability Needs: If multiple agencies or departments must communicate, ensuring compatibility with P25, DMR, or NXDN standards is crucial.
- Power & Backup Systems: Emergency power sources, such as generators or battery backups, ensure continuous operation during outages.
Our team at Paragon Technologies performs custom RF surveys, system modeling, and interference mitigation planning to ensure an optimal design for your operations.
Can you integrate existing legacy radio systems with modern digital platforms?
Yes! Many organizations operate legacy analog radio systems but want to transition to modern digital platforms without completely replacing their infrastructure. We offer solutions such as:
- Analog-to-Digital Gateways: Devices that bridge analog and digital radio users for phased migration.
- IP Connectivity: Linking radio networks over IP-based dispatch consoles, enabling cross-platform communication between different technologies (P25, DMR, NXDN, LMR).
- Interoperability Solutions: We implement standards-compliant interfaces like P25 CSSI, DMR AIS, and SIP-based VoIP integrations for seamless connectivity.
- Gradual Upgrade Strategies: Instead of replacing all radios at once, we help clients transition in phases while maintaining full operational capability.
Whether you're a public safety agency, utility company, or transportation provider, we can tailor an integration plan that minimizes downtime and maximizes efficiency.